Repeat Prescriptions

Order repeat prescriptions

Repeat prescriptions are medications which appear on the right hand side of your prescription and in your online profile which your doctor would like you to continue on a regular basis. Medications not shown here are not repeat prescriptions.

We favour all patients using the Electronic Prescribing Service (EPS). All new patients will be asked to nominate a pharmacy to receive your prescription when it is sent electronically by the surgery. This is safer, more convenient for you and usually quicker.  For more information please visit the NHS Choices website: www.nhs.uk

How to request a repeat prescription?

Please see the following ways to make requests:

1.   Online using Patient Access. You can order using any device and the prescription will sent via EPS to your nominated chemist or you can collect it from the surgery.

2.   You can set up a repeat prescription order through your local pharmacist. He or she will order medication for you and let you know when it is ready to pick up at the pharmacy. This is subject to your medication review being in date but your pharmacist will have details of this when he receives your prescription from us.

3.   You may hand in a prescription request at reception or post in our repeat prescription box at the surgery. Please use the right hand side of your prescription which details your repeat medication to request another prescription.

4.   You may post the request to us (please enclose a stamped address envelope) if you wish us to post the prescription back to you)

Important notes:

  • We do not accept medication requests over the telephone
  • Repeat prescriptions will be ready in 2 working days from your request
  • If you have more than one repeat prescription please try to order all your items together
  • If your prescription request is not for a repeat prescription it may be possible to agree to your request, but it will take longer to process, and the doctor or our in house pharmacist may wish to speak with you. Delays may also occur if your medication request is different from what your doctor has prescribed for you
  • You should ensure that you have enough medication at all times. This could be whilst you are waiting for a prescription, going on holiday, or during public holidays
  • All patients on repeat medication should see their doctor or our in house pharmacist at least once a year for a medication review

Many chemists offer a delivery and collection service. Speak to your preferred chemist directly for details.

Please visit the Prescriptions & Medicines Centre as our in house pharmacists can assist with queries or answer any questions you may have.